Legal Information

Revv Launch provides digital growth services to service-based businesses, including but not limited to: website design and development, CRM integration, systems implementation, paid advertising management, content creation, and growth system buildouts (collectively, "Services").

The specific scope of Services delivered in any engagement is defined by a written proposal, statement of work, or signed agreement between Revv Launch and the client. Services not explicitly outlined in that documentation are not included and may be quoted separately.

To allow Revv Launch to deliver Services effectively, the client agrees to:

• Provide accurate, complete, and timely information, assets, and feedback required for project completion
• Designate a primary point of contact who has authority to approve deliverables
• Respond to requests for review, approval, or clarification within five (5) business days
• Ensure all materials provided (logos, copy, images, video) are owned by or licensed to the client and do not infringe third-party rights
• Maintain confidentiality of any login credentials, access links, or internal tools shared during the engagement

Delays caused by the client's failure to fulfill these responsibilities may extend project timelines and may result in additional charges at Revv Launch's standard hourly rate.

Estimated timelines are provided in good faith and are based on the project scope at the time of agreement. Timelines may be affected by client response times, scope changes, third-party platform delays, or factors outside of Revv Launch's control. Revv Launch is not liable for project delays caused by the client or external parties.

If a project is paused for more than 30 days due to the client's inaction or unresponsiveness, Revv Launch reserves the right to archive the project, require a reactivation fee to resume, or terminate the engagement with partial refund at our discretion.

Each project includes a defined number of revision rounds as outlined in the proposal. Revisions are limited to adjustments within the original scope. Requests that constitute new features, additional pages, redesigns, or expanded functionality are considered scope changes and will be quoted separately.

Revv Launch reserves the right to decline revision requests that are inconsistent with best practices for web design, conversion rate optimization, or the agreed brand direction.

The initial deposit is non-refundable in all circumstances as it covers discovery, planning, and initial buildout work. Once a project milestone is delivered and approved by the client, no refunds will be issued for that milestone.

If Revv Launch is unable to fulfill its obligations due to circumstances within our control, a pro-rated refund for incomplete work will be provided at our discretion.

Monthly retainer fees are non-refundable once the billing period has commenced. Clients may cancel retainer services with 30 days written notice.

Both parties agree to keep confidential all non-public, proprietary, or sensitive information disclosed during the engagement, including business data, client lists, pricing, strategies, and internal systems. This obligation survives the termination of any agreement between the parties.

Revv Launch builds using a curated stack of third-party platforms and tools. While we select and configure these tools with care, we are not responsible for outages, policy changes, pricing changes, or service disruptions caused by third-party providers (including but not limited to CRM platforms, hosting providers, advertising networks, or website builders).

The client acknowledges that certain ongoing services (such as CRM access, automations, and hosted websites) may depend on active third-party subscriptions. Revv Launch will communicate any such dependencies clearly at project kickoff.

Revv Launch does not guarantee specific revenue outcomes, lead volumes, search rankings, advertising performance, or conversion rates. All projections are estimates based on industry experience and are not contractual commitments.

To the fullest extent permitted by law, Revv Launch's total liability to the client for any claim arising from or related to Services shall not exceed the total fees paid by the client in the three (3) months immediately preceding the claim.

Revv Launch is not liable for indirect, consequential, incidental, or punitive damages, including lost profits or business interruption, even if advised of the possibility of such damages.

Either party may terminate an engagement by providing 30 days written notice. Upon termination, the client is responsible for payment of all work completed up to the termination date. Revv Launch will deliver all completed, paid-for assets to the client upon settlement of any outstanding balance.

Revv Launch reserves the right to terminate any engagement immediately and without notice if the client engages in conduct that is unlawful, abusive, or damaging to the Revv Launch brand or team.

These Terms and Conditions are governed by the laws of the applicable jurisdiction in which Revv Launch operates. Any disputes arising under these terms shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be submitted to binding arbitration before any court action is initiated.

By providing your mobile telephone number to Revv Launch and consenting to receive SMS or text message communications, you agree to the following terms:

• Revv Launch may send you transactional, operational, and informational text messages related to your inquiry, project status, or engagement with our services.
• Message frequency varies depending on the nature of your engagement with Revv Launch.
• Message and data rates may apply. You are responsible for any charges assessed by your mobile carrier for sending or receiving SMS messages, including standard messaging rates and data charges based on your carrier plan.
• To opt out of SMS communications at any time, reply STOP to any message you receive from us. After opting out, you will receive a single confirmation message and no further messages will be sent unless you re-enroll.
• To request help or more information, reply HELP to any message, or contact us directly through the inquiry form at revvlaunch.com.
• Revv Launch does not sell, rent, or share your mobile number with third parties for their own marketing purposes. Your number is used solely for communications directly related to your engagement with Revv Launch.
• Consent to receive SMS communications is not a condition of purchasing or receiving any service from Revv Launch.
• SMS communications are not encrypted end-to-end by default. Please be aware that standard SMS messages do not guarantee full confidentiality during transmission.

Supported carriers include but are not limited to: AT&T, Verizon, T-Mobile, Sprint, Boost Mobile, U.S. Cellular, and Metro PCS. Revv Launch is not liable for delayed or undelivered messages due to carrier service disruptions or incompatible devices.

Revv Launch reserves the right to update these Terms and Conditions at any time. Clients will be notified of material changes via email. Continued use of Revv Launch's services after notification constitutes acceptance of the updated terms.

For questions regarding these Terms and Conditions, please contact us through the inquiry form on our website at revvlaunch.com.